VOGPLAY Prohibited Content Policy

This Prohibited Content Policy sets out the types of content and behavior that are strictly prohibited when using VOGPLAYcite: 1. This Policy forms an integral part of the Terms and Conditions.

This Policy aims to keep services safe, lawful, trustworthy, and respectful of everyone's rights. The lists within this document do not limit VOGPLAY's obligation to take additional actions where required by law.

1. Provider identity

VOGPLAY is operated by:

PT. Codeweb Kreatif Indonesia
Jl. Linggapura Barat No. 03, RT/RW 001/001, Tonjong, Brebes, Central Java 52271

In this document, PT. Codeweb Kreatif Indonesia is referred to as “VOGPLAY”, “We”, or “Company”.

2. Scope

This Policy applies to any material submitted, uploaded, displayed, published, shared, or delivered through VOGPLAY, including:

• usernames, display names, profile pictures, and avatars;
• reviews, comments, messages, and survey responses;
• support forms, reports, complaints, and evidence attachments;
• links, images, videos, audio, documents, and code;
• promotional materials or contributions to VOGPLAY programs; and
• community features or other communication features that may become available in the future.

This Policy also applies to any attempt to direct Users to prohibited content via links, QR codes, disguised spellings, or other methods.

3. User responsibilities

You are responsible for content transmitted through your Account or device. You must ensure that content:

1. is created or used under valid rights and permissions;
2. does not violate laws, third-party rights, or VOGPLAY policies;
3. is accurate and not misleading when presented as fact;
4. does not compromise the security of the Platform or Users; and
5. does not contain personal data of others without a lawful basis and permission.

Permission to use the service does not mean VOGPLAY approves or endorses User content.

4. Child exploitation and safety

It is strictly prohibited to create, upload, solicit, share, store, or direct others to:

• child sexual abuse or exploitation material;
• sexualization of children or individuals depicting children;
• grooming, sexual extortion, or soliciting meetings for exploitation purposes;
• child trafficking, recruitment, or exploitation; and
• content that identifies or endangers child safety.

We may immediately remove or restrict access, preserve evidence, suspend Accounts, and report suspected violations to competent authorities as required by law.

5. Sexual exploitation and non-consensual intimate content

It is prohibited to distribute or threaten to distribute:

• intimate images or recordings without the consent of the depicted individual;
• manipulated content, including intimate deepfakes, that harms an individual;
• voyeuristic material or unlawfully captured private media;
• sexual extortion; and
• content that facilitates sexual exploitation or human trafficking.

Sexual content, pornography, or nudity prohibited by law or inconsistent with the nature of VOGPLAY services is also strictly forbidden.

6. Violence, threats, and dangerous organizations

It is prohibited to upload or convey content that:

• threatens, advocates, praises, or incites violence against individuals or groups;
• provides operational instructions for carrying out attacks or causing serious injuries;
• supports, recruits for, or promotes outlawed terrorist organizations and violent groups;
• depicts graphic violence intended to shock, intimidate, or demean victims; or
• obstructs assistance or exploits violent incidents to defraud Users.

Discussions involving news, education, documentation, or condemnation may be evaluated based on context, provided they do not violate laws or increase the risk of harm.

7. Hate speech and discrimination

It is prohibited to attack, demean, threaten, or incite discrimination against individuals or groups based on legally protected characteristics, including ethnicity, race, nationality, religion, belief, gender, disability, or other protected attributes.

Hate symbols or terms may be restricted if used to praise or spread hatred. Usage within educational, reporting, or hate-rejection contexts will be assessed based on context.

8. Harassment, bullying, and disclosure of personal data

It is prohibited to:

• engage in repeated insults, intimidation, bullying, or targeted harassment;
• encourage others to attack or humiliate an individual;
• distribute an individual's personal information or location to intimidate or endanger them;
• threaten to leak private identities, conversations, or personal materials; or
• repeatedly contact staff, Partners, or Users using threatening or abusive language.

Reasonable criticism and consumer complaints remain permitted as long as they do not contain threats, unnecessary personal data, or other prohibited content.

9. Fraud, impersonation, and deceptive practices

It is prohibited to use content to:

• defraud, phishing, or solicit credentials and payment information;
• impersonate VOGPLAY, staff, publishers, Partners, authorities, or other individuals;
• offer fake vouchers, codes, accounts, rewards, investments, or services;
• falsify transaction evidence, screenshots, identities, or Order statuses;
• spread false claims that could lead to consumer harm; or
• execute social engineering to gain unauthorized access.

Never share passwords, PINs, OTP codes, recovery codes, private keys, or other authentication data via VOGPLAY.

10. Malware and security disruptions

It is prohibited to send, link to, or distribute:

• viruses, trojans, ransomware, spyware, or malicious code;
• tools or instructions primarily designed to take over accounts or systems without authorization;
• vulnerability exploits that directly endanger services or Users;
• fake download links or files disguising malicious functions; or
• materials used to disrupt, overload, scan, or access systems without permission.

Good-faith vulnerability reporting must be conducted through VOGPLAY's designated channels and must not exploit, extract, or distribute data beyond what is strictly necessary to demonstrate the issue.

11. Unlawful goods, services, and activities

It is prohibited to offer, solicit, promote, or facilitate:

• narcotics, illegal drugs, or controlled substances;
• weapons, explosives, or unlawfully dangerous materials;
• gambling, betting, or lotteries lacking a legal basis;
• human trafficking, money laundering, or proceeds of crime;
• counterfeit documents, identities, accounts, or payment instruments;
• unauthorized access, stolen accounts, stolen data, or hacking services; and
• other goods or services prohibited under applicable law.

Content regarding regulated goods or services may be restricted if inconsistent with Platform purposes, age requirements, region restrictions, or licensing obligations.

12. Intellectual property infringement

It is prohibited to upload or share content that infringes upon copyrights, trademarks, patents, trade secrets, or third-party intellectual property rights, including:

• unauthorized copies of games, software, music, movies, images, or documents;
• activation codes, vouchers, licenses, or product keys obtained or distributed without authorization;
• logos or brand identities used deceptive or creating false affiliation impressions; and
• links to pirated material or tools used to bypass access protections.

Rightsholders or their representatives may report suspected infringements by providing identity details, work/right descriptions, content locations, ownership proof, and a statement of good faith.

13. Personal data and confidential information

It is prohibited to share unnecessary personal or confidential data that you do not have the right to disclose, such as:

• identity numbers, health data, biometric data, or financial details;
• card numbers, PINs, OTP codes, and login credentials;
• home addresses, live locations, or personal phone numbers of third parties;
• trade secrets, API keys, access tokens, or security configurations; and
• transaction receipts displaying full sensitive data.

When submitting proof to VOGPLAY support, redact unnecessary information. Personal data processing is further detailed in the Privacy Policy.

14. Spam and Platform manipulation

It is prohibited to:

• send unsolicited commercial content or repeated messages;
• utilize bots or fake accounts to flood communication features;
• fabricate reviews, ratings, support tickets, or fake complaints;
• coordinate reputation manipulation, promotions, rewards, or referral systems;
• circumvent restrictions via new accounts, spellings, links, or identities; or
• stuff keywords, links, or irrelevant material to manipulate search and distribution systems.

15. Self-harm content

It is prohibited to encourage, glorify, challenge, or provide instructions facilitating suicide, self-harm, or dangerous eating disorders.

Conversations seeking help, offering support, or communicating prevention information may be allowed. Where real and immediate safety threats exist, We may take reasonable actions permitted by law, including contacting assistance entities or relevant authorities.

16. Publisher and game ecosystem rule violations

It is prohibited to use VOGPLAY to promote or facilitate:

• cheats, bots, exploits, or game manipulations violating publisher rights or terms;
• buying or selling accounts, currencies, items, or services where prohibited by publishers or law;
• theft, takeover, or unauthorized recovery of accounts;
• distribution of vouchers or Digital Products from unauthorized sources; and
• unlawful attempts to bypass regional, age, payment, or security restrictions.

17. Evaluation and moderation

We may utilize automated screening, manual review, User reports, and partner/authority information to detect violations. We do not guarantee all content is reviewed prior to display or that every violation is immediately detected.

In evaluating content, We may consider:

• content, purpose, and context;
• potential and severity of harm;
• whether the content violates laws or third-party rights;
• the nature and scope of the feature where content was submitted;
• relevant violation history; and
• requirements to preserve evidence or comply with legal obligations.

Educational, journalistic, documentary, artistic, or public interest contexts are not automatically exempt and may still be restricted if risks outweigh benefits or law requires.

18. Enforcement actions

Depending on the nature and severity of the violation, We may:

1. reject uploads or publications;
2. remove, redact, or restrict access to content;
3. disable links or attachments;
4. issue warnings and demand remediation;
5. restrict communication or transaction features;
6. suspend or terminate Accounts;
7. revoke benefits obtained through abuse;
8. preserve evidence as needed and required by law;
9. notify affected parties or Partners; and
10. report or respond to requests from competent authorities.

We may take immediate action without prior notice when necessary to prevent harm, maintain security, protect children, prevent loss of evidence, or comply with the law.

19. Repeated violations and circumvention

Repeated, coordinated, or severe violations may result in longer restrictions or permanent Account termination. Creating or using other Accounts to evade moderation actions is strictly prohibited.

We may link Accounts or activities based on lawfully available information to prevent circumvention, fraud, and abuse in accordance with our Privacy Policy.

20. How to report content

Reports can be submitted through official support channels including:

• content location or link;
• associated account name or feature;
• reason for reporting and violation category;
• screenshots or supporting evidence;
• date and time of occurrence; and
• reporter contact details if follow-up is required.

Do not re-distribute harmful content solely to submit a report. For child exploitation or immediate safety threats, report directly to competent authorities and do not download, store, or forward such material unless legally required.

Submitting false, misleading, repetitive, or harassing reports is strictly prohibited.

21. Review and appeals

If your content or Account is restricted, you may request clarification or submit an appeal through support channels. Include Account identity, disputed decision, grounds for appeal, and supporting evidence.

We will review appeals reasonably. Content may be restored or actions modified if an error is found, unless retention or restriction remains required by law, security, or third-party rights.

22. Authority requests and emergencies

We respond to requests from governments, law enforcement, courts, or regulatory bodies possessing valid authority. We may seek clarification, narrow down, or reject inadequate requests as permitted by law.

In emergency situations involving imminent danger of death or serious physical injury, We may disclose limited information where permitted by law and reasonably necessary to address the emergency.

23. Policy updates

We may update this Policy to adapt to features, risks, security standards, or legislative regulations. The version, effective date, and update date are listed at the top of this document.

Material changes will be notified via the Platform or other reasonable channels.

24. Legal basis

This Policy is formulated with due regard to Indonesian laws and regulations, including:

• Law No. 11 of 2008 on Electronic Information and Transactions, as amended (most recently by Law No. 1 of 2024);
• Government Regulation No. 71 of 2019 on the Provision of Electronic Systems and Transactions;
• Regulation of the Minister of Communication and Information Technology No. 5 of 2020 on Private Scope Electronic System Operators, as amended by Regulation No. 10 of 2021;
• Law No. 27 of 2022 on Personal Data Protection; and
• other regulations concerning content, intellectual property, child protection, security, and illegal activities.

In the event of a conflict between this Policy and mandatory statutory provisions, the mandatory statutory provisions shall prevail.

25. Contact Us

To report content or ask questions regarding this Policy, contact:

PT. Codeweb Kreatif Indonesia
Jl. Linggapura Barat No. 03, RT/RW 001/001, Tonjong, Brebes, Central Java 52271
Email: [email protected]
Phone/WhatsApp: +62 813-9000-7520